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Urgent Help

We all need support sometimes. If you are in a mental health crisis, or know someone who is, then here below are some ways you can get help.

If someone is in immediate danger

If you, or someone you know, are at immediate risk of harming themselves or others, then please ring 999.

If you, or the person you’re concerned about, is already in contact with NHS mental health services, they or you should have a care plan which outlines what to do in a crisis. This might be to contact your GP or the Adult Mental Health Team that supports you.

Other non-emergency crisis situations

If you or someone you know are experiencing a crisis and need urgent mental health support, please call 111 or visit and speak to the NHS Mental Health Triage Service.

The NHS 111 mental health triage service provides advice, support and guidance, 24 hours a day, seven days a week, for anyone living in Hampshire and the Isle of Wight. The team has a wide range of skills, including on the phone brief psychological support and has access to key services and organisations that can offer mental health support to people in their time of need.

This service can also be also used by GPs and other healthcare professionals, the emergency services, mental health charities and any other organisations that come into contact with people experiencing a mental health crisis.

Someone to talk to

Solent Mind have recently launched our Support Line for those feeling anxious, low or in need of someone to talk to. Our trained Wellbeing Advisors can give you bitesize support and signpost you to useful services.

The Samaritans also offer emotional support and a listening ear 24 hours a day, 365 days a year on the free UK Telephone Number: 116 123.

Mind operates an Information Line which provides information on types of mental health problem, where to get help, medication and alternative treatments and advocacy. It operates from 9am to 6pm Monday to Friday (except Bank Holidays):

  • 0300 123 3393
  • Text: 86463
  • Email:

Reaching out to a local service

Please note that our services cannot be accessed as an "Mental Health A&E" and unless specifically stated, our staff are not best placed to assist in crisis situations. We also do not stock or provide medication. 

Please use the resources above to access trained and timely crisis help. Once you have received assistance and feel well enough to explore on-going wellbeing and emotional support, please use our service finder to discover how we can help.