Welcome to Solent Mind.
We are affiliated to Mind, the national mental health charity.

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Urgent Help

We all need support sometimes. If you are in a mental health crisis, or know someone who is, then here are some ways you can get help.


If someone is in immediate danger


If you or someone you know are experiencing a crisis and need urgent mental health support, please call 111 or visit www.111.nhs.uk and speak to the NHS Mental Health Triage Service.

The NHS 111 mental health triage service provides advice, support and guidance, 24 hours a day, seven days a week, for anyone living in Hampshire and the Isle of Wight. The team has a wide range of skills, including on the phone brief psychological support and has access to key services and organisations that can offer mental health support to people in their time of need. 

This service can also be also used by GPs and other healthcare professionals, the emergency services, mental health charities and any other organisations that come into contact with people experiencing a mental health crisis.

If you, or someone you know, are at immediate risk of harming themselves or others, then please ring 999.

If you, or the person you’re concerned about, is already in contact with NHS mental health services, then you should have a care plan which outlines what to do in a crisis. This might be to contact your GP or the Adult Mental Health Team that supports you.


Someone to talk to


The Samaritans offer emotional support and a listening ear 24 hours a day, 365 days a year:

Free UK Telephone Number: 116 123

Mind operates an Information Line which provides information on types of mental health problem, where to get help, medication and alternative treatments and advocacy. It operates from 9am to 6pm Monday to Friday (except Bank Holidays):

  • 0300 123 3393
  • Text 86463
  • Email: info@mind.org.uk

The charity SANE provide emotional support and specialist information to anyone affected by mental health problems. Their SANE Line operates from 4.30pm to 10.30pm every day of the year:

  • 0300 304 7000

Rethink Mental Illness also operate an Advice Phone Line which is available Monday to Friday – 09.30am to 4pm (except Bank Holidays:

  •  0300 5000 927

Mindline Trans+ is a confidential, mental health support helpline for people who identify as Trans, Agender, Gender Fluid, Non-binary and also supports family members and friends and provides signposting to other services and resources:

  • 0300 330 5468


Signposting and information


Solent Mind’s Head Office reception staff can signpost you to mental health services Monday to Friday between the hours of 9.30am and 3.30pm (except Bank Holidays). Please be aware that our reception staff are not mental health support workers.

T: 023 8202 7810

E: info@solentmind.org.uk

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