The Lighthouse has 2 locations, the Lighthouse Bitterne and the Lighthouse Shirley.

If you are feeling overwhelmed, lonely and hopeless, text ‘lighthouse’ to 074 5127 6010 between 4.30pm and 11.30pm. We will then contact you via telephone or text.

At the Lighthouse, we are unable to give medication or therapy, but we are able to provide in-the-moment support on your terms. Our team is made up of people who have lived experience of their own mental health challenges and people who hold a professional registration. 

Together, we give you an informal, non-judgemental support and facilities, such as:

• a comfortable lounge area
  
• arts, crafts, games and other activities
• a low stimulus ‘sensory’ room
• a range of resources such as sensory aids and information that you are welcome to browse and make use of
• facilitated, informal peer support alongside other guests using the service
• space for making drinks
• wheelchair accessible facilities

Our team may also help you find more support from other services, whether it be immediate or urgent care, primary or secondary care or even linking in with services you are already in contact with.

Please note that The Lighthouse is not an A&E department for those in need medical attention.