We have been working hard to adapt all of our services during the lockdown period, and we are still here for you even though we can’t see you in person at this time. Click on the services listed below for an update on how they are currently running and information on how to get in touch.
For resources and advice on how to keep well please click here.
Our Wellbeing Services can still support you over the phone or via email, even if you’ve not accessed our services before. Please use the details below to get in touch with our friendly local teams:
- Eastleigh Wellbeing Centre – call: 02380 611458 or email: Eastleighwellbeing@solentmind.org.uk
- Winchester Wellbeing Centre – call: 01962 859012 or email: Winchesterwellbeing@solentmind.org.uk
- Fareham & Gosport Wellbeing Service – call: 01329 281445 or email: firstname.lastname@example.org
- New Forest Wellbeing Service, Marcella House – call: 02380 841341 or email: email@example.com
- New Forest Wellbeing Service, The Hollies – call: 01425 620642 or email: firstname.lastname@example.org
Upturn Young Persons service is unfortunately currently unable to offer courses or face-to face-meetings with service users. However, staff are still available to support you and take new referrals and one to one appointments over the phone or by email on 01329 281445, 07469390924 or email@example.com.
To help keep everyone in the Solent Mind community safe, all of our face to face Peer Support groups and activities are cancelled for the time being.
We know this is a difficult time for everyone, and we still want to support you:
Online: Log on to elefriends.org.uk for our virtual peer support group, every day between 10am – 12noon.
Our peer staff will be live online to offer advice and support or just to have a chat. Use #SolentPeers to find us or just look out for our ‘SolentMind’ names. If you have trouble logging on or finding us, drop us a text or email and we will help.
Telephone and text support: – text to 07451 276010 and we will call or text you back. Our Lighthouse peers are available until midnight.
Email us at firstname.lastname@example.org
Changes to The Lighthouse service
In light of the current self-isolation measures and the ask for people to stay at home, we at the Lighthouse are thinking differently about how we can provide support in these uncertain times.
We are seeing increased levels of anxiety and mental health difficulties, a lot of which is due to nation-wide uncertainty, reduced social interactions and lack of opportunities for community involvement.
Our staff are keen to provide support to all of those in the Southampton city area, who are in mental health crisis or emotional distress but are also committed to supporting people to stay at home and reduce the spread of COVID-19.
For this reason, we have set up a temporary virtual service within Solent Mind’s existing text/skype/telephone service. This will be for Southampton city residents (postcodes SO14-SO19) during our usual opening hours of 4.30pm-12am.
How it works
The Lighthouse hub in Shirley is now temporarily closed. Those in mental health crisis or emotional distress can text ‘lighthouse’ and their postcode (for example LIGHTHOUSE SO14 0YG) to the Solent Mind text line number (07451276010) between 4.30pm and 12am. Our staff will then contact them via telephone, email, webchat or text.
Portsmouth Support and Recovery
Our PSR services, including the Community Peer Recovery Team and Employment team, are still working hard to support people in the city of Portsmouth. However in order to keep our staff and service users safe we are changing some of the ways we work during this period:
Community Peer Recovery Team – we have cancelled all face-to-face appointments, and will instead be offering weekly and triage support over the phone.
Our CPRT are also offering online peer support to service users Monday – Friday from 11am to 1pm (Starting 20th April 2020).
To access this, you just need to sign up to Mind’s Online Peer Support www.elefriends.org.uk. Once signed up and logged in just for our friendly team members!:
Solentmindrob (Rob Eamey) on Tuesdays and Thursdays 11am to 1pm
Solentmindrachel (Rachel Scott) on Mondays, Wednesdays and Fridays from 11am to 1pm
Employment – Our Employment teams will continue to offer support via phone or email.
If you would like to ask any questions please contact email@example.com or call 023 9268 0200
Solent Recovery College
Solent Recovery College operates out of the University of Portsmouth. At present the University has suspended all face-to-face teaching on their premises. To help keep all of our students and staff safe SRC is suspending all of our face-to-face teaching until further notice.
We will now be running our classes online using Zoom. Please click here to see our new timetable.
We are still accepting registrations from new students. If you are interested in registering with SRC you still can in the following ways:
Online: using our registration form
Telephone and text support: – 07971 348 555 (Monday – Friday 9am – 4pm)
Email us at SRC@Solentmind.org.uk
For help using Zoom click here.
In order to help everyone stay safe we have suspended all home visits and groups. However we will be in contact with our Remind clients and carers via telephone twice a week to ensure that we are still able to offer support.
If you would like to ask any questions please contact firstname.lastname@example.org or call 033 0332 4030
We are still providing Advocacy services in Portsmouth at the current time. Due to most establishments closing to non-urgent visitors, and to keep our service users and staff safe, we are currently offering a telephone support service.
If your issue is urgent, Safeguarding or Serious Medical Treatment, please phone the office number and this can be discussed with a Manager. We can also arrange Skype/Facetime/Teams communications if needed. You can email us at email@example.com or telephone us on 02380 208955.
To ensure the safety of our service users and staff team, PositiveMinds will be closing its building and operating a remote service. We will still be offering support through phone conversations with our trained Wellbeing Advisors.
To access this support please call 023 9282 4795. Our phone line will be open during the following hours:
Monday to Thursday: 9.30am-4.30pm
Friday: 9.30am -4pm
Please note our phone line will also be open for the V.E. day bank holiday (Friday 8th May) 9.30am – 4pm to offer Veterans’ support.
If you are experiencing a mental health crisis please call 111 for support.
Please visit the dedicated iTalk website by clicking here, where you will find a full list of updates for this service.
Thank you for your loyalty during these unprecedented times. We have kept Mayfield Nurseries open for as long as possible, as we know the important role it plays within the community, however we are committed to the safety of our employees and customers and their families and we feel that with the unfolding situation, this is no longer an option.
We are therefore announcing that we have taken the decision to temporarily close Mayfield Nurseries in response to official guidance set out by the government regarding COVID-19.
We continue to offer support by phone and email for the programmes which we run and are keeping in touch with our service users regularly.
We are looking at alternative ways to be there for our customers, you can find us on our social channels (Twitter @MayfieldNurseries, Facebook @MayfieldNurseries) where we will be sharing our latest news.
We are thinking of you and your families during these uncertain times and we all look forward to welcoming you back to the nursery once the situation improves. Thank you as ever for your continued support.
Please note that while our Head Office is currently closed to the public, we are still contactable via email and phone on our main information line for general enquiries. Staff will also be responding to their usual contact information.
Telephone: 023 8202 7810
Due to the current conditions our general enquiries phone line is currently unavailable until 12 May 2020.