We are thrilled that our Advocacy Service has been awarded the Advocacy Quality Performance Mark. The Mark is awarded to organisations who can demonstrate that they provide excellent services in line with QPM standards and the advocacy charter. The award is made by the National Development Team for Inclusion (NDTi).
Sarah Byrne, our Head of Advocacy, says, “Having a mental health issue can make it difficult to express your views and understand the choices you are being offered. Our Advocates help people to access information and services to ensure they get the support they need and are treated fairly. I am so proud that our work has been recognised through the Quality Performance Mark. This has been a huge team effort and I would like to thank everyone who’s been involved.”
Gail Petty, QPM Manager and Lead for Advocacy and Rights at NDTi said, “The Advocacy Quality Performance Mark is only awarded to advocacy organisations who can demonstrate that they are providing excellent services to people often experiencing challenging situations in their lives. It indicates that they have the training and policies in place to ensure people’s rights are upheld and their preferences are heard and responded to.”
Advocates work in hospitals, mental health units, care homes and in the community, supporting people in having their wishes heard and ensuring their rights are upheld. Last year (2017/18) our Advocacy services supported 1,558 people in Hampshire, 665 in Southampton and 679 in Portsmouth.
We deliver our Advocacy Service as part of a CIC (Community Interest Company) with four other organisations in Hampshire: Winchester Gold, Choices Advocacy, Havant & East Hants Mind and Speakeasy Advocacy.
Find out more: www.solentmind.org.uk/our-services/advocacy/