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Beyond 2020 Vision Consultation Survey

As the 2020s approach, we’re reviewing our vision and strategic priorities for the next 3-5 years. To help with this we’re asking for your views.

Please complete our short, anonymous survey to share these with us.

You can also read our Chief Executive Kevin Gardner’s thoughts below for context and guidance.

Guidance Notes - Beyond 2020 Vision Consultation Survey

Here’s some background to the questions we are asking, written by our CEO Kevin Gardner You may find it helpful to read this before completing the survey.

  1. Our overall ambition for Solent Mind

    Solent Mind’s current strategic aims, for the communities in which we work, are set out in our 2020 Vision. This comprises three parts:

    1. Everyone with a mental health issue to trust Solent Mind to be on their side, and be able to support them or to find support for them,
    2. Everyone supported by Solent Mind to know how they can achieve good mental wellbeing, and
    3. People with lived experience to share the power to design, deliver and lead mental health services.

    The survey asks you to indicate whether you think we are achieving our aim, or not. You may find it helpful to refer to our Annual Review for 2018-19, which can be accessed here:

    If you wish to offer any further comments, including as to whether these or other principles should guide our overall ambition for the next 3 – 5 years, please use the free text window on the survey to let us know.

  1. How should we go about it?

    There are a number of ways we can seek to ensure anyone who is experiencing mental health issues has somewhere to turn to for advice and support:
    • Through providing information and advice, over the phone, in person, through leaflets and via our website, we can signpost people to services they may find helpful, whether provided by Solent Mind or others.
    • We provide our own direct services to meet people’s needs, such as advocacy, employment advice, peer support, talking therapies, and wellbeing centres. These are largely funded (or ‘commissioned’) by the NHS and local government. The NHS Long Term Plan, published in January 2019, carries the promise of additional investment in mental health services over the next few years, with an intention to invest in community-based prevention. This may present an opportunity for us to work more with our NHS partners to grow our own services to support people needing our help.
    • We seek to raise awareness of how common mental health issues actually are – with 1 in 4 of us experiencing these – to reduce stigma and promote respectful treatment within the workplace and wider society. Recent years have seen some success in this regard, with society more openly discussing mental health, and some evidence that stigma and discrimination is reducing. However, there is little room for complacency, and more can still be done – particularly in relation to those with more complex or severe mental health conditions who often experience particular challenges accessing services.
    • There are also many important issues that we cannot address effectively by the above means alone. Campaigning against injustice and for positive change, and influencing public policy and decision making, can give us a way of tackling fundamental or systemic barriers that get in the way of people with mental health issues receiving a fair deal.

    As a charity with limited resources, it is unlikely that we will be able to do all of the above to the extent that we would like. Through the survey, we welcome your views therefore on how you consider we can be most effective.

  1. Where can we apply our resources most effectively to meet the needs of people experiencing issues with their mental health?

    This part of the survey asks you to tell us which areas of need in our communities you think we should make our priority to address. For example, you may consider our priority should be supporting people with recovery from mental health issues and staying well. On the other hand, you may think our focus should be on prevention, helping people learn the techniques to manage their own wellbeing, to avoid becoming unwell in the first place.

    There are also particular groups in society that could benefit from targeted support. For example, evidence has shown that 50% of adult mental health problems have their origins in the years between birth and 14, yet many in this age group cannot access the support they need. Investment in services to children, young people and families could offer a route to long term positive change.

    Mental health issues impact disproportionately on certain marginalised communities including BAME (Black and Ethnic Minorities), LGBT+ (Lesbian, Gay, Bisexual, Trans) and Armed Forces veterans. Equality, diversity and inclusion is increasingly important in an ever more divided and polarising society.

    For many people, mental health issues are related to situations experienced in the workplace. Employment support helps with recovery and rehabilitation, while offering training to employers on managing workforce wellbeing (including ‘Blue Light’ support to emergency services) helps tackle underlying culture and causes, to improve practice for the future. Good practice on workforce wellbeing recognises the importance of supporting good health and wellbeing amongst our own staff and volunteers.

    Advocacy support to people with mental health issues ensures their voice is heard in certain significant decisions prescribed by law that affect them. There is a possibility to provide advocacy support in wider circumstances, where people with mental health issues are dealing with officialdom about other decisions that impact on their wellbeing.

    Technological advances are set to continue in the next 3 – 5 years, with more people expecting to access advice, information and support through digital services. The growth of artificial intelligence and robotics, to assist with personal care and domestic tasks, carries a promise of greater empowerment but also a risk of increased social isolation and loneliness. The numbers of people accessing telephone and online support through talking therapies (e.g. our italk service) looks set to grow.

    Mental health issues are often linked with poor or insecure housing, access to welfare benefits and debt.

    A particular area of need is for people who reach crisis, often experiencing suicidal feelings.

    Our survey asks you to indicate which areas of need you consider we should make our priorities for the future. These may include some of the above, or you may wish to add your own.

  1. Finally, you!

    To help with the evaluation of survey responses, we ask whether you have personal lived experience of mental health issues. Solent Mind defines this as meaning personal experiences of mental health problems. This may have involved access to secondary and/or primary care mental health services or may not have involved contact with services at all. We also ask you for some further information so that we can ensure we are gathering views from all parts of our community. We do not ask you to give your name or any contact details, so any information you provide remains anonymous.

We hope you have found the above information useful. Many thanks for reading it and for completing our survey. The outcome of the consultation will be posted on our website www.solentmind.org.uk in early 2020.


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