We all need support sometimes. If you are in a mental health crisis, or know someone who is, then here are some ways you can get help.
If someone is in immediate danger
If you, or someone you know, are at immediate risk of harming themselves or others, then please ring 999.
For other crisis situations
The first step in getting help can often be speaking to your GP. All GP surgeries will have a ‘duty GP’ to deal with emergencies, and you can contact the surgery to make an emergency appointment to see them or speak to them on the phone. Outside of normal working hours, you can access the out-of-hours GP service by ringing 111.
If you, or the person you’re concerned about, is already in contact with NHS mental health services, then you should have a care plan which outlines what to do in a crisis. This might be to contact your GP or the Adult Mental Health Team that supports you.
Someone to talk to
The Samaritans offer emotional support and a listening ear 24 hours a day, 365 days a year:
Free UK Telephone Number: 116 123
Mind operates an Information Line which provides information on types of mental health problem, where to get help, medication and alternative treatments and advocacy. It operates from 9am to 6pm Monday to Friday (except Bank Holidays)
- 0300 123 3393
- Or text 86463
The charity SANE provide emotional support and specialist information to anyone affected by mental health problems. Their SANE Line operates from 4.30pm to 10.30pm every day of the year:
- 0300 304 7000
Elefriends is an online, supportive community provided by Mind:
Rethink have an Advice Phone Line – 0300 5000 927 which is available Monday to Friday - 09.30am to 4pm (except Bank Holidays).
Signposting and information
Solent Mind’s Head Office reception staff can signpost you to mental health services Monday to Friday between the hours of 09.30am and 3.30pm (except Bank Holidays). Please be aware our reception staff are not mental health support workers.
T: 023 8202 7810
Mind also publishes some helpful guidance as well as information about mental health problems. If you are thinking of calling the Information Line this is a good place to start. Mind also has a ‘what do I need help with right now? section’ https://www.mind.org.uk/need-urgent-help/?ctaId=/need-urgent-help/using-this-tool/slices/using-this-tool/