Service user involvement

Solent Mind strives to be a user-led organisation. In 2013 we developed our ‘Service User Strategy’, and by working towards co-production with our service users we aim to involve service users in everything that we do, including:

  • Involvement in and participation in Solent Minds governance structure
  • Involvement in standing project and working groups
  • Involvement in the delivery of services
  • Involvement in training and development
  • Involvement in recruitment and selection
  • Involvement in feedback to the organisation
  • Contributing to campaigning at local and national level
  • Contributing to publications and marketing materials

We seek feedback across all our service provision on user satisfaction and these form key performance indicators for the organisation which we aim to improve upon each year.

Please click here for further information http://www.solentmind.org.uk/content/shape-how-we-work