Patient Liaison Administrators, italk

Start Date: tbc
Location: Central Eastleigh
Hours: 1 x full time 37 hours - ref: PLA37may17; 1 x part time 22.5 hours (3 days a week) - ref: PLA225m17
Salary Range: £15,293 - £16,471
Per annum - pro rata for part time hours
Application Closing date: 4.30pm Friday, 2 June 2017
Interview Date: Scheduled for Friday 16 June 2017

Please note:  No application form is included in the application pack.  Please scroll to the bottom of this page and click on the link to download an application form.

Are you a Student or recent Psychology Graduate and looking for experience in an IAPT Service?

Solent Mind is the largest third sector provider of mental health services in the Hampshire region offering a range of high quality services to improve people’s mental wellbeing and to promote choice and rights to everyone who needs our support.

italk is one of the largest Improving Access to Psychological Therapies (IAPT) services in the country.

We are recruiting for a full time and Part Time Patient Liaison Administrator to join our busy Telephone & Referral Centre at italk.

You will have experience of or be able to demonstrate an understanding of working in a busy office environment and will possess good IT skills.  An understanding of mental health issues is desirable, but not essential.  You will also have excellent communication skills and a professional telephone manner as you will be dealing with patients, GP and other agencies. 

If you are organised, efficient and pro-active then we want to hear from you!

In return, we offer a vibrant and friendly working environment with excellent benefits, including 25 days holiday a year (pro-rata for part time staff) and a contributory pension scheme.

We operate a variety of shifts between 8am and 8pm Monday to Thursday and Friday 9am to 4.30pm; preferred hours will be discussed at interview.

For more information on the italk service visit –

Please indicate on your application whether you are applying for the full time or part time position or if you wish to be considered for both.  

For more information on this post please download the Application Pack using the link at the top of this page.

Please Note: no application form is included within the application pack, so please also download an application form using the links below.

CV's will not be accepted
We do not accept applications from recruitment agencies

Job Application Forms:

Click on the link to download an application form (word 97-2003 version) - Application Form

Click on the link to download an application form (pdf version)  - Application Form

Completed application forms need to arrive before the closing date and time. Any applications received after the closing date and time will not be considered.

Application forms can be returned by:


Post: Recruitment, Solent Mind, 15-16 The Avenue, Southampton SO17 1XF

Fax: 023 8202 7811

Or of course you can deliver it by hand to the address stated above.