Patient Liaison Administrator, italk

Reference: plajul18
Start Date: tbc
Location: Central Eastleigh - West Hub
Hours: 37 hours a week - Full time
Salary Range: £15,446 - £16,636 - Per Annum
Application Closing date: Before 4.30pm Friday, 27 July 2018
Interview Date: to be confirmed

PLEASE NOTE: there is no application form included in the application pack.  To apply for this vacancy please scroll down to the bottom of this page and click on the link to download an application form

Are you looking for experience in an Improving Access to Psychological Therapies (IAPT) Service?

We run the italk service in partnership with Southern Health NHS Foundation Trust which is one of the largest Improving Access to Psychological Therapies (IAPT) services in the country providing Step 2 and Step 3 therapies.

We are recruiting for a Patient Liaison Administrator, full time - 37 hours, to join our busy Telephone & Referral Centre (TARC) at italk.

You will have experience of or be able to demonstrate an understanding of working in a busy office environment and will possess good IT skills.  An understanding of mental health issues is desirable, but not essential.  You will also have excellent communication skills and a professional telephone manner as you will be dealing with patients, GP and other agencies.

In return we can offer a vibrant and friendly working environment with excellent benefits, including 25 days holidays which increases per completed year of service to 30 days (pro-rata for part-time staff), learning & development opportunities, plus a contributory pension scheme.

We operate a variety of shifts between 8am and 8pm Monday to Thursday and Friday 9am to 4.30pm; preferred shifts will be discussed at interview.

Our hard working and close-knit team is easy going, welcoming and fun with regular wellbeing groups and socialising.  If you are interested in being part of an open, forward thinking and high achieving service and believe that you have the relevant skills and experience then this could be the opportunity for you!

For more information on the italk service visit – www.italk.org.uk

For more details on this role please email Clare Power, TARC Manager at cpower@solentmind.org.uk

For more information on this post please download the Application Pack using the link at the top of this page.

Please Note: no application form is included within the application pack, so please also download an application form using the links below.

CV's will not be accepted
We do not accept applications from recruitment agencies

Job Application Forms:

Click on the link to download an application form (word 97-2003 version) - Application Form

Click on the link to download an application form (pdf version)  - Application Form

Completed application forms need to arrive before the closing date and time. Any applications received after the closing date and time will not be considered.


Application forms can be returned by:

Email: recruitment@solentmind.org.uk

Post: Recruitment, Solent Mind, 15-16 The Avenue, Southampton SO17 1XF

Fax: 023 8202 7811

Or of course you can deliver it by hand to the address stated above.