Capacity & Demand Manager, italk

Reference: CAPMGR0818
Start Date: tbc
Location: Eastleigh - italk West Locality Hub
Hours: 37 hours a week
Salary Range: £26,869 - £28,938 - Per Annum
Application Closing date: 9.00am Tuesday, 21 August 2018
Interview Date: 4th September

Please note:  No application form is included in the application pack.  Please scroll down to the bottom of the page and click on the link to download an application form.

Solent Mind run the italk service in partnership with Southern Health NHS Foundation Trust which is one of the largest Improving Access to Psychological Therapies (IAPT) services in the country providing Step 2 and Step 3 therapies .

As Capacity and Demand Manager your responsibilities will include:

  • Supporting the italk Lead Business Information & Performance Manager in compiling Commissioner reports, quarterly statistics, analysis, presentations and information in relation to service requests/bids
  • Gathering current and future capacity information to plan and feedback to Clinical Managers and Clinical Director what actions need to be taken in order to ensure the service has sufficient staffing to meet organisational targets
  • Attending and contributing to italk partnership board and SHFT contract review meetings reporting on capacity issues 

If you are interested in being part of a constantly developing service and believe that you have the relevant skills and experience, then this could be the opportunity for you!  In return, we offer a vibrant and friendly working environment with excellent benefits, including 25 days holidays, plus a contributory pension scheme.

For more information on the italk service please visit

For more details on this role please email Sarah Richardson Clinical Manager/PWP at

For more information on this post please download the Application Pack using the link at the top of this page.

Please Note: no application form is included within the application pack, so please also download an application form using the links below.

CV's will not be accepted
We do not accept applications from recruitment agencies

Job Application Forms:

Click on the link to download an application form (word 97-2003 version) - Application Form

Click on the link to download an application form (pdf version)  - Application Form

Completed application forms need to arrive before the closing date and time. Any applications received after the closing date and time will not be considered.

Application forms can be returned by:


Post: Recruitment, Solent Mind, 15-16 The Avenue, Southampton SO17 1XF

Fax: 023 8202 7811

Or of course you can deliver it by hand to the address stated above.